nathanaelb
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09:36:56 am on October 3, 2008 | # |
Rewarding your followers for their loyalty can be as simple as acknowledging them. I was so stoked the other day to get a DM from @BreakingNewsOn within 15 seconds of me posting a tweet wondering about a news item they’d posted. People aren’t used to companies actually talking to them and being human – so even the smallest interaction can be a pleasant surprise.
Laurel Papworth