kdelarue
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06:15:54 pm on October 2, 2008 | # |
The key thing is immediacy. That’s what impressed my about Yammer’s response (see my other post). I asked some questions about Yammer of the world in general (without even thinking that Yammer would be listening) and they replied to me directly (and publicly) on Twitter. I have never been so impressed by customer support anywhere. Ever.
